Scientific Program
GP60 - Updates - Importance and benefits of patient communication and counselling in eye care.
Date
13/03/2026
Hall
Meeting Room U-01
From
12:45
To
13:55
Summary
Atul Hegade Good communication is a process in which health care providers provide information and advice to patients about their medical condition, treatments available, medications and other aspects of their health. According to many surveys patients and relatives perceive lack of involvement and feel neglected and unempowered in knowing the diagnosis and its treatment and care options. Proper counselling in a busy practice is the need of the hour. So role of health care workers to know importance, skills and stages of communication and counselling and its different aspects is very necessary. Good communication is a team effort involving ophthalmologist, optometrists, nurses and counsellors and so it is necessary for everyone to know proper communication skills. This course will provide health care workers with in depth knowledge about how to manage uncooperative patients, how to handle difficult situations preventing voilence through effective communication and managing patient expectations. 1. Importance and stages of communication - Atul Hegade - 12 Mins 2. Essential communication skills - Kuldeep Dole - 12 Mins 3. Preventing violence through effective communication and breaking bad news - Kshirsagar Sucheta - 12 Mins 4. Handling uncooperative patients, difficult situations and resolving complaints - Sil Asim Kumar - 12 Mins 5. Managing patient expectations and disclosure of medical error - Shalinder Sabherwal - 12 Mins Total duration(include panel discussion : 10 Mins )
Membership No
Name
Topic
Role
Duration
Consented
S06365
Dr.Sil Asim Kumar
Handling uncooperative patients, difficult situations and resolving complaints
Speaker
12
Yes
D10501
Dr.Kuldeep Dole
Essential communication skills
Speaker
12
Yes
K08145
Dr.Kshirsagar Sucheta
Preventing violence through effective communication and breaking bad news
Speaker
12
Withdrawn
S15219
Dr.Shalinder Sabherwal
Managing patient expectations and disclosure of medical error
Speaker
12
H15653
Dr.Atul Hegade
Importance and stages of communication
Speaker
12
Yes
